Integrations
Arrow
ML Module
ML Module

ML Module

Classify free-text into intents with an ML.NET model trained from your own labelled phrases.

Workflow Engine V 1.2.0
About App

Machine learning intent classification powered by ML.NET. Models are trained per environment at deploy time and persisted via the engine-shared workspace data store.

Category
AI
From the developer
Pricing
Free

Description

What this does

Train a multiclass text classifier from intents and example phrases you define directly on the task. The model is trained at deploy time, addressed by content hash in Azure Blob Storage, and served at runtime through a pooled prediction engine — so identical training data reuses the existing model and predictions stay sub-millisecond.

Predictions below a configurable score threshold are surfaced as the sentinel __not_recognized__, letting the workflow fall through to a fallback branch via SwitchTask.

What you can build

  • Bot intent router for IVR or chat: InputTask → MLNetTask → SwitchTask to branch on booking, cancel, complaint, …
  • Lightweight ticket classifier that categorises inbound emails or form submissions before fan-out
  • Voice menu without DTMF — classify the speech-to-text result and branch on intent
  • Triage gate that routes only support / sales traffic into a paid downstream model
  • Spam / off-topic guard ahead of an expensive API call

See the setup guide for configuration and full task reference.

More integrations

OpenAI Module

OpenAI Module

OpenAI core: chat completions, the Responses API, embeddings, moderation, model list, conversations, containers, streaming variants, webhook receiver. The satellite modules (Assistants, Files & Vector Stores, Images, Audio, Batch & Fine-tuning, Realtime) are installed and configured separately.
OpenAI Assistants

OpenAI Assistants

OpenAI Assistants: threads (incl. streaming), assistant management, run cancellation, and the function-tool callback loop. Configured separately: set this module's own OpenAI API key (and optional organization) in its environment configuration.
OpenAI Audio

OpenAI Audio

OpenAI audio: text-to-speech, transcription (incl. diarized) and audio translation. Configured separately: set this module's own OpenAI API key (and optional organization) in its environment configuration.
OpenAI Batch & Fine-tuning

OpenAI Batch & Fine-tuning

OpenAI batch jobs (submit, poll, cancel) and fine-tuning jobs (submit, poll, cancel). Configured separately: set this module's own OpenAI API key (and optional organization) in its environment configuration.